- Who are we?
- What do we do?
- What is serial number/manufacture id and how can I find it?
- If someone found my lost item and found it on
– How will I get it back? - What is our vision? Why are we doing this?
- Is there any cost that is related to our services?
- How is involved in the search/return process?
- What will I get by signing to your service?
- Why shouldn’t I just add my personal details such as name address and contact info to my device?
- When should I add a new item?
- I saw on my cell phone an IMEI number – Is this my cell phone serial number?
- My item have a PN number – Is this the serial number?
- I can’t find my serial number – What do I do?
- There are many numbers on my item and I’m not sure which one is the serial number.
- What format do I need to use for asking a search engine how to find my items serial number?
- My item have a PN number – Is this the serial number?
- I couldn’t find a serial number on my Dell Laptop. Instead I found a Service Tap number and Express service code. What should I do?
- Where do I start?
- How can I contact ?
- I don’t remember my password – What do I do?
- How can I close my account?
Who are we?
We are two guys who love our tech toys and we bring our cameras everywhere. But we get frustrated every time we lose one of these expensive devices. This is why we decided to put up a free database that protects your privacy but still gives us the ability to help each other return the lost items we find and to find the items we lost.
What do we do?
Our database stores a list of what you own with their associated identification information. Members can add items they found. They can also add the items they own. So, regardless of if you have catalogued your lost item, perhaps the founder has and so it is worth your time to search our site. Of course, cataloging you items helps you with your insurance company, but also helps the finder locate you in case they choose to search but didn't choose to enter your lost item into the database.
What is serial number/manufacture id and how can I find it?
A serial number/manufacture id are codes (That might be number or a combination of numbers and letters that are unique for the specific item that you own. Please follow the attached link to see some examples.
If someone found my lost item and found it on
– How will I get it back?The finder of an item will have few ways that he can send his contact info to the owner (Cell phone, email etc). Once the loser will get the finder’s contact he will contact him and both parties will agree on the return method, award etc.
is not involve in anyway in this process with one exception: In case the finder will not be willing to provide contact info, he can contact the loser thru us.What is our vision? Why are we doing this?
We would like to create a better world where forgetful people can find their lost item and get them back with minimum efforts. Helping people should be easy and free (not to mention it might even bring you a monetary reward).
Is there any cost that is related to our services?
is a free service. How
is involved in the search/return process?We are not involved in this process, the process is handled by the loser/finder. In case the finder will not be willing to provide contact info, he can contact the loser thru us.
What will I get by signing to your service?
There are few benefits that you will get:
- You will significantly increase the chances of recovering a lost item.
- You can sigh in to get a free newsletter that is dealing with lost and found issues, way to prevent them and free services/staff etc.
- You can get promotions that are geared towards the specific items you own (A killer bargain for a laptop that you owned for example).
Why shouldn’t I just add my personal details such as name address and contact info to my device?
Attaching your personal details to an item can be dangerous and might expose you to unneeded risks. Think about adding your name and address to a keychain that has your house keys.
When should I add a new item?
As soon as you have it. Once you lost the item, you will need to know the serial number to prove this item belongs to you.
I saw on my cell phone an IMEI number – Is this my cell phone serial number?
No, The IMEI (International Mobile Equipment Identity) is a unique 17 or 15 digit code used to identify an individual mobile station to a GSM or UMTS network. The IMEI number provides an important function; it uniquely identifies a specific mobile phone being used on a mobile network. It is usually found printed on the phone underneath the battery. It can be found by typing *#06# on a handset
My item have a PN number – Is this the serial number?
No, PN may refer to a manufacturer's part number, which is not unique to your item. If you are able to locate a product or part number, but not the serial number, click here to send us the PN and we will help you locate the serial number.
I can’t find my serial number – What do I do?
When you register a new item – we provide you the option to create a new Id that you will attach to your item. Click here to send us a note describing your device and we can help you locate it.
There are many numbers on my item and I’m not sure which one is the serial number.
When you register a new item – we provide you the option to create a new Id that you will attach to your item. Use our How to find my serial number page” for a detailed explanation. If you are still not sure, we provide you the option to create a new Id that you will attach to your item. Use this option.
What format do I need to use for asking a search engine how to find my items serial number?
Use the following format: How do I find my ****Item name**** serial number?
My item have a PN number – Is this the serial number?
No, PN is a Part Number that is not unique to your item.
I couldn’t find a serial number on my Dell Laptop. Instead I found a Service Tap number and Express service code. What should I do?
First thing to do is to check the FAQ for specific instructions on how to find your serial number, If it’s still didn’t help. Use one of the above numbers as the item’s serial number. We also recommend adding your laptop twice, once with the service tag and as another item with the express service code. This will increase the chances of returning your laptop in case you lost it. Keep in mind –
enables you to create your own serial number when you add an item. This will require you to attach the serial number to your laptop.
Where do I start?
Start by registering with
, and registering the devices you and your family own. Click here and you'll be on your way to peace of mind...
How can I contact
? Please use the Contact us page.
I don’t remember my password – What do I do?
Please use the retrieve password page to retrieve your password.
How can I close my account?
Please use the Contact us page.
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